Official Policy

Mohd44 Privacy Policy – Personal Data Protection for Every Malaysian Member

Your privacy is not just a legal obligation to us — it is a responsibility we take seriously. Learn how we collect, process, and protect your information.

Updated: 1 January 2026  |  Compliant with Malaysia PDPA 2010
PDPA Compliance
Personal Data Protection Act 2010

Mohd44's Data Protection Commitment

Six core principles that underpin how we handle every member's personal information with full accountability

256-bit SSL Encryption

All data transmitted between your device and mohd44 servers is protected by bank-grade 256-bit SSL encryption. No third party can intercept or read your information while in transit.

Malaysia PDPA Compliance

Mohd44 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We only collect data that is required and ensure it is used solely for the purposes disclosed to you.

No Data Sales to Third Parties

Your personal information has never been and will never be sold, rented, or shared with third parties for marketing purposes. Your data belongs to you, and we respect that right.

Strict Access Controls

Access to member personal data is restricted to authorized personnel only. All access is logged and regularly audited to ensure no internal misuse occurs.

Right to Update and Erasure

You have the right to access, correct, or request deletion of your personal data at any time. Your request will be processed within 14 working days at no charge.

Marketing Communication Controls

You may opt out of any marketing communications from mohd44 at any time through your account settings. Your preference will take effect within 48 hours.

Note: This Privacy Policy describes mohd44's data collection and usage practices in detail. By using our platform, you agree to the terms stated here. Please read carefully.

1Introduction and Scope of This Policy

This Privacy Policy is issued by mohd44 ("we", "Platform", or "Company") and applies to all users who access or register on the website mohd44.pro, including all related subdomains and mobile applications.

We understand that your trust is the foundation of our relationship. The personal information you provide is handled responsibly and only for legitimate purposes. This policy is designed to ensure you always know what happens with your data — no surprises, no secrets.

By registering an account or continuing to use the mohd44 platform, you confirm that you have read and understood this Privacy Policy. If you disagree with any part of it, we ask that you discontinue use of the platform and contact us with any questions.

2Types of Personal Data We Collect

Mohd44 only collects information that is genuinely necessary to provide a safe and quality service. Below are the categories of data we collect:

Data Category Example Information Requirements
Identity Data Full name, date of birth, MyKad or passport number Mandatory (KYC)
Contact Data Mobile number, email address Mandatory
Financial Data Bank account number, bank name, e-wallet details Mandatory (transaction)
Technical Data IP address, device type, web browser, operating system Automatic
Usage Data Game history, betting preferences, bonus records Automatic
Communication Data Customer support conversation records and feedback Where applicable
We do not collect sensitive information such as biometric data, medical records, or political information unless required by applicable law.

3How We Collect Your Data

Your personal data is collected through several transparent and controlled methods:

  • Account registration — information you enter yourself during the registration process
  • Identity verification (KYC) — identity documents you upload for verification purposes
  • Financial Transactions — information shared during the deposit or withdrawal process
  • Platform usage — activity data automatically collected while you play or browse the site
  • Contact Us — information you provide via live chat, email, or other support channels
  • Cookies and tracking technologies — technical data collected through session and functional cookies

We do not purchase personal data from data brokers or third-party sources unrelated to our services.

4Purpose of Using Your Personal Data

Every piece of data we collect has a clear purpose. Below is the full list of how your data is used:

  • Account management — creates, verifies, and maintains your member account
  • Transaction processing — processes deposits, withdrawals, and bonus payments securely
  • Identity verification (KYC) — ensures compliance with legal requirements and prevents fraud
  • Anti-money laundering (AML) — monitors suspicious transactions in accordance with legal obligations
  • Customer Support — helps resolve enquiries and complaints efficiently
  • Service improvement — analyses usage patterns to improve the platform experience
  • Service Communications — sends important notifications related to your account and transactions
  • Promotions and marketing — sends offers and the latest updates (subject to your preferences)
  • Platform Security — detects and prevents unauthorised access and fraudulent activity
We do not use your data for automated decision-making that negatively affects your rights or interests without human involvement.

5Data Sharing with Third Parties

Mohd44 does not sell or rent your personal data to any party. However, in certain situations we may need to share limited information with the following parties:

  • Payment providers — banks, e-wallet operators, and payment processors required to complete your transactions
  • Technology service providers — hosting companies, cloud service providers, and software vendors that help us operate the platform
  • Game providers — gaming software companies that need to verify your game session
  • Regulatory authorities — government agencies or legal authorities when required by Malaysian law

All third parties we work with are required to comply with data protection standards equal to or stricter than our own. Legally binding confidentiality agreements are signed with every third party.

Our guarantee: Your data is never shared with third-party advertisers, data brokers, or any party without a legitimate need to access it.

6Data Security Measures

We continuously invest in security infrastructure to keep your data protected at all times. Our security measures include:

  • Data encryption in transit using TLS 1.3 and 256-bit SSL protocols
  • Encryption at rest for all sensitive information
  • Role-based access control (RBAC) ensuring only authorized personnel can access specific data
  • Round-the-clock 24/7 security monitoring with automated intrusion detection systems
  • Regular security audits by independent third parties
  • Mandatory data security training for all staff
  • Tested incident response protocols to address any data breach swiftly
While we take all reasonable precautions, no system can be guaranteed 100% secure. We encourage you to also protect your account by using a strong password and never sharing your login credentials.

7Cookies and Tracking Technologies

Mohd44 uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly. Below are the types of cookies we use:

  • Essential Cookies — required for basic site operations such as login authentication and session security. These cookies cannot be disabled.
  • Functional Cookies — saves your preferences such as language, currency denomination, and display settings for your convenience.
  • Analytics Cookies — helps us understand how members use the platform so we can continuously make improvements.
  • Performance Cookies — monitors page load speed and detects any technical issues for prompt resolution.

You can manage your cookie preferences through your web browser settings. Please note that disabling essential cookies may affect the functionality of our platform.

8Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data that we hold:

Right of Access

Request a copy of all personal data we hold about you within 14 working days.

Right to Rectification

Request correction of inaccurate or incomplete data at no charge.

Right to Erasure

Request deletion of your personal data, subject to our ongoing legal obligations.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Right to Restriction

Request that we restrict the processing of your data under certain circumstances provided by law.

Right to Data Portability

Receive your data in a structured, machine-readable format for transfer to another platform.

To exercise any of the rights above, please contact our data protection team via live chat or email at [email protected]. We will process your request within 14 working days.

9Data Retention Period

Mohd44 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable Malaysian law.

  • Active account data — retained for the duration your account is active and for five years after account closure
  • Financial transaction records — retained for seven years in accordance with Malaysia's financial and tax legal requirements
  • KYC verification records — retained for the period specified by anti-money laundering regulations
  • Support communication logs — retained for two years from the date of last interaction
  • Technical log data — retained for 90 days for security and troubleshooting purposes

Once the retention period expires, your data will be securely deleted or anonymised using established procedures.

10Changes to This Privacy Policy

Mohd44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. The "Updated" date at the top of this page will always show the latest version.

For significant changes that affect your rights, we will provide at least 30 days' notice before the changes take effect via:

  • In-platform notifications when you are logged in
  • Email to your registered address
  • Announcements on mohd44.pro
Continued use of the platform after changes take effect constitutes acceptance of the new terms. If you do not agree, please stop using the platform and contact us to close your account.

11Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding how we handle your personal data, please contact our Data Protection Officer (DPO):

  • Email: [email protected]
  • Live Chat: Available 24/7 at mohd44.pro
  • Response time: Within 3 working days for general enquiries, 14 working days for data rights requests

We take every privacy complaint seriously and will conduct a thorough investigation before responding. If you are not satisfied with our response, you have the right to escalate your complaint to the Department of Personal Data Protection Malaysia.

Our commitment to you: Privacy is more than a document to mohd44 — it is a core value that shapes how we build and operate this platform. Your trust is our most valuable asset.

Platform Security You Can Trust

Mohd44's technical infrastructure is built to keep your data secure at every layer

SSL 256-bit
Bank-grade encryption
24/7 Monitoring
Real-time threat detection
KYC Verified
Secure identity verification
PDPA Compliance
Malaysian Law Compliant

Your Data Is Safe with mohd44 – Register with Confidence

Our platform is built with privacy as a priority. Enjoy a great gaming experience knowing your personal information is always protected by the latest technology.

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